AI is reshaping how the world communicates, learns, works, and makes decisions. It is becoming an essential partner for nonprofits, helping teams communicate faster, deliver accurate information, and support beneficiaries at scale. It helps organizations stay connected with their communities without losing the human touch, answering common questions instantly, guiding people through challenges, and ensuring that beneficiaries receive the right information at the right time.
Artificial Intelligence (AI) refers to technology that can understand questions, analyse information, and generate useful responses—just like a human would. It helps organizations handle large amounts of communication, translate languages instantly, summarize data, and guide users through structured journeys.
In simple terms
AI makes it easier for nonprofits to scale their work, respond faster, and provide reliable information when it’s needed most.
More than 50% of the organizations on our platform work in the education sector. Through AI-powered WhatsApp chatbots, organizations are mentoring young learners, supporting foundational literacy and numeracy, and helping teachers deliver high-quality lessons in remote areas.
These chatbots provide lesson plans, activities, assessments, and on-demand guidance, making it easier for teachers, parents, and students to learn, practice, and stay engaged.
In the healthcare sector, AI-powered WhatsApp chatbots can provide quick responses to common health questions, support early symptom screening, mental health support, send reminders for check-ups or vaccinations, and simplify data collection for community health workers.
SNEHA uses AI to support young mothers with guidance on pregnancy, nutrition, childcare, and family planning—often addressing sensitive topics that are difficult to discuss in person.
Read SNEHA’s case studyAI-powered WhatsApp chatbots can share localized weather updates, safety alerts, irrigation guidance, disaster preparedness tips, and track field-level observations reported by communities. Farmers for Forests plans to leverage AI on Glific to answer common questions about agroforestry and carbon credits, reducing call volumes and onboarding hundreds of farmers into climate-positive practices.
Arghyam, under the Jal Jeevan Mission, uses AI to digitize daily water meter readings, tracking usage, ensuring accountability, and assessing the implementation of rural water schemes.
Read Arghyam case study
AI can support learners by answering career-related questions, sharing job alerts, offering training modules, and providing personalized coaching based on their progress. Antarang Foundation uses an AI-powered WhatsApp chatbot to scale career guidance and personalised advice anytime.
Udhyam Learning Foundation uses AI on its WhatsApp chatbot as a 24/7 mentor—answering student queries, nudging them with weekly tasks, and giving personalised feedback on submissions to build confidence and action.
AI-powered WhatsApp chatbots can deliver timely policy and scheme updates to beneficiaries, personalized by age, location, gender, and needs. They can also help users report issues or file complaints directly through the chatbot, ensuring communities get relevant information and support quickly and efficiently.
Setu.law uses AI on Glific to help women with workplace rights. Its WhatsApp chatbot answers questions about maternity leave, harassment, and other legal rights instantly, giving accurate guidance so women can act confidently.
Try Setu’s AI chatbot
AI on Glific helps nonprofits respond faster, communicate better, and deliver more personalized support at scale — all through simple WhatsApp conversations.
Provide quick, reliable responses so communities get the support they need without delays — even outside working hours.
Make conversations inclusive by allowing users to communicate in the language they are most comfortable with.
Give beneficiaries clear takeaways and help NGO teams quickly understand key issues, trends, and required actions.
Guide each user based on their responses, behaviour, or needs — without manual effort from teams.
Let users send a photo — a document, homework, prescription, or crop — and receive instant, AI-driven guidance.
Let users send voice notes in regional languages and receive instant responses in voice or text — in the same language.
AI on Glific makes it easier for nonprofits to scale their programs, improve program delivery, and reach more people — without needing technical expertise or additional staff.
