Narratives to help you succeed

Getting started

You’ll need a phone number for your chatbot and access to your Meta Business setup. We’ll guide you through the rest of the setup.

The timeline depends on your organisation’s readiness, including getting a phone number, completing Meta Business Manager verification, and getting familiar with the Glific platform.

Meta Business Manager verification typically takes 1–4 weeks. You don’t have to wait for verification to get started, though we provide access to the Glific platform in the meantime so you can begin building your conversation flows and get familiar with the platform. We also provide training to help your team get up and running.

 

Glific is a WhatsApp chatbot platform built exclusively for nonprofits and social-impact organisations. It is designed to help organisations communicate with, engage, support, and collect information from their communities through WhatsApp.

If you’re a nonprofit looking to use WhatsApp for beneficiary engagement, programme delivery, outreach, data collection, or support, Glific could be the right platform for you.

 

Not sure how? Talk to our team.

What can I do with Glific?

You can use Glific to build a WhatsApp chatbot to share information, provide support,  handle registrations, collect feedback and data, send reminders and nudges, and more. Explore how organisations have been using Glific here.

Your chatbot can use automated conversations, WhatsApp Forms, WhatsApp group automation, multilingual content, AI assistants, and voice to create experiences tailored to your community and program needs. Explore all of Glific’s features

Yes. Glific can connect with other tools and systems through APIs, webhooks, and integrations. For more complex requirements, our team can also help with implementation.

Yes. Glific supports voice-based interactions, including speech-to-text, text-to-speech, and multilingual voice experiences.

Pricing & access

Glific has paid plans starting at ₹9,500/month, with lower effective monthly pricing on quarterly and annual plans. All plans include all features and unlimited seats. See Pricing for current plans and additional costs.

Yes. You can start with a trial account before deciding on a paid plan. You can sign up for a trial account here.

Yes. WhatsApp messaging charges are separate and depend on usage. There are additional costs for services such as WhatsApp Groups automation or consulting, depending on your needs. See Pricing for a breakdown.

Yes. Glific supports multiple users, so your team can work from the same organisation account. 

Support & migration

Yes, although the process depends on your current setup and provider. Talk to our team, and we’ll help you understand what’s involved.

You get active support from day one through a Discord channel. We’ll support you with your initial onboarding and training, and guide you as you build your first chat flow on Glific. Once you’re up and running, you can continue to reach our team through Discord for ongoing platform support and guidance. If you need more hands-on help with strategy, implementation, or scaling, we also offer Consulting support.

Still have questions?

We're happy to help you figure out whether Glific is the right fit for your organisation.

Talk to our team →