Glific is a free, libre, open source platform. As such you can download and use the codebase for free. While the platform per se is free, it is built on the WhatsApp Business API and there is a cost involved with sending and receiving messages via WhatsApp Business API. The exact cost of this depends on your Business Service Provider (BSP). This pricing mentioned below is subject to change and we plan on evaluating the pricing every 6 months as Glific scales
Business service provider
Glific today using as its BSP. Gupshup rates for India are 0.1 cent (7.5 paise) to either send or receive a session message and 0.5 cent (38 paise) to send an HSM message. Thus for example if your NGO is in touch with 1000 beneficiaries sending/receiving 40 messages from each of them and sending 10 nudge messages to them, your messaging cost will be $90 (INR 6,750)
For messaging volumes greater than 1 million, we have an agreement with Gupshup to cap charges at USD 1000, and beyond this, only HSMs will be charged at WhatsApp pricing.
SaaS platform
SaaS platform run by ColoredCow can be availed at INR 7,500 for messaging upto 250K a month. For higher volumes, it will be a percentage of the messaging costs.

For higher volumes, the monthly price will be a percentage of the messaging costs, such as:

upto 250K messages – INR 7500 ($110)

200K – 500K – INR 15000 ($220)

500K – 1 million – INR 22500 ($330)

and an additional INR 7,500 ($110) for every 1 million bucket

Glific consulting

Features and use cases specific to your organisation can be implemented on consulting basis.

Applicable rates will be as such:

< 10hrs of work: INR 3000/hr

10-50 hrs of work: INR 2500/hr

50+ hrs or work: INR 2000/hr

We will provide you a cost estimate for your approval before building it for you.