All the features you need for holistic, scalable and measurable
interactions
Conversation Flows
Design conversations that guide people to action.
Build structured, personalised conversations with a visual, low-code flow builder. Create everything from simple information journeys to more complex programme workflows.
Multilingual Conversations
Speak to people in the language they’re most comfortable with.
Create and manage conversations across multiple languages, making information more accessible to diverse communities.Â
AI Toolkit
Bring AI into your conversations.
Use AI to answer open-ended questions, personalise interactions, and build new conversational experiences. Experiment with AI-powered use cases while keeping your programme needs at the centre.
Voice
Make conversations work beyond text.
Extend your conversational experiences with speech-to-text and text-to-speech capabilities, including multilingual voice experiences.
WhatsApp Forms
Collect information without breaking the conversation.
Capture registrations, feedback, surveys and other structured information directly within a conversational journey.
Automation & Triggers
Make routine interactions work automatically.
Trigger messages and actions based on user responses, events or other conditions — so teams don’t have to manage every interaction manually.
Interactive Messages
Make conversations easier to respond to.
Use interactive messages to help people navigate options, answer questions and take action with fewer steps.
WhatsApp Group Automation
Engage communities at scale.
Automate conversations across WhatsApp Groups and one-to-one chats, making it easier to reach and engage more people.
Integrations
Connect conversations with the systems you already use.
Connect Glific with other tools and systems to bring data and workflows together.
Analytics & Dashboards
Understand what’s happening across your conversations.
Track engagement and interaction data to understand what’s working, identify gaps and improve your programme.
Web Channel
Take your conversations beyond WhatsApp.
Extend the same personalised, multilingual and AI-enabled Glific conversations to a browser-based chat experience, with no additional per-message fees.