March 2025- Bug fixes, Enhancements & Documentation Updates

Sangeeta Mishra

MARCH 28, 2025

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Bugs Fixed: 

1) Copy HSM Template Not Functioning Properly: Raise by 1 NGO Young 1ove Organization

Previously, when using the Copy Template feature, the template message wasn’t being copied, and instead, a blank screen appeared.

    We have fixed this issue by making backend improvements, ensuring the feature now works smoothly.



    Before fix:



    After fix:

    2) New contact fields created in a Flow now populate without refresh:

    Earlier, when you created a new contact field in a flow, it wouldn’t show up unless you refreshed the page.
    We have resolved this with backend fixes—now, any new contact field created will be available instantly within the same flow, without needing a refresh.


      New Feature Added/ Enhancement done:

      1) Unable to Start a Flow for Group Collections on WhatsApp Groups:

      Starting a flow for a collection directly from the `group chats` page was not possible.
      To enhance this, we introduced new APIs and implemented notification updates as well once the flow was started for the collection.
      Now, NGOs can seamlessly start flows for collections in group chats within WhatsApp groups feature.






      2) Create collections directly from the flow page:

      Creating a collection for a flow used to require navigating to Manage > Collections in the left panel of your Glific account. Only after setting it up there could it be used in the flow editor.

      Now, collections can be created directly from the flow page for a smoother experience:

      • Open a node
      • Search `Add the contact to a collection`
      • Click `Select Collection`
      • Enter the collection name
      • Click Create (similar to creating tags or updating contacts)

      The new collection will automatically appear in the Collections tab. (Screenshots included for reference.)

      Documentation Update:

      New Documentation Added:

      1) Clearing or Resetting Contact Variables :

      We frequently receive a lot of questions from our NGOs about how to clear or reset values stored in contact variables. To address all your queries, we have put together a detailed documentation that includes a summary, use cases, and step-by-step examples.

      Please take a moment to read through it here

      2) AI Assistants To Send Files As Attachments:

      This documentation captures steps to enable AI assistants in Glific to send links to the files along with the text which captures the answer/ response to a question by a contact. We encourage you to give it a read.

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